💬 AI Chat Assistants

Your 24/7 AI
customer service rep.

Draxiq builds custom AI chat assistants for businesses — powered by Claude, trained on your business, handling customer questions, capturing leads and booking appointments around the clock. From £150 setup.

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What is an AI chat assistant?

An AI chat assistant is a conversational AI tool that lives on your website and handles customer enquiries 24/7. Unlike old-school chatbots with scripted responses, modern AI assistants powered by models like Claude understand natural language, answer complex questions, capture leads, book appointments and represent your brand authentically — without human input. Draxiq builds them custom-trained on your business, so they can't go off-topic and won't make things up.

What our assistants do

The kind of work we hand off to AI so you can focus on the real stuff.

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24/7 customer service

Answers FAQs while you sleep. Most businesses see 30-50% of website visitors engage with their assistant.

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Lead capture

Qualifies enquiries, gathers contact details, and emails you a summary of every conversation that becomes a lead.

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Appointment booking

Books straight into your calendar, sends confirmations, and handles rescheduling — no human in the loop required.

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Custom-trained

Knows your services, prices, opening hours, FAQs, tone of voice — and only talks about what you've taught it.

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Powered by Claude

Built on Claude from Anthropic — among the most capable AI models in the world for natural conversation.

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Fits anywhere

Embeds on any website with a single line of code. Works alongside your existing site, no rebuild needed.

Pricing

Two tiers, both honest. Pick what fits.

Custom Assistant

£400+ £30/mo
  • Everything in Standard
  • Deeper knowledge base training
  • Booking system integration
  • CRM/email integrations
  • Powered by Claude Opus 4.6
  • Unlimited conversations
  • Priority support
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How AI assistants compare

Why a custom Draxiq assistant beats off-the-shelf options.

FeatureDraxiq CustomOff-the-shelf botGeneric ChatGPT
Trained on your business✓ Fully~ Limited✗ No
Won't go off-topic✓ Locked down~ Sometimes✗ Will chat about anything
Lead capture to your inbox✓ Built-in~ Extra cost✗ No
Powered byClaude Opus / HaikuOld GPT modelsGPT-4
Setup cost£150–£400£0–£500£0
Monthly cost£20–£30£40–£200£20 (personal use)
Lives on your website✓ Yes✓ Usually✗ No

Common questions

Everything people ask before commissioning an AI assistant.

What is an AI chat assistant?
An AI chat assistant is a conversational AI tool that lives on your website and handles customer enquiries 24/7. Unlike old-school chatbots with scripted responses, modern AI assistants powered by models like Claude can understand natural language, answer complex questions, capture leads, book appointments and represent your brand authentically — all without human input.
How much does an AI chat assistant cost?
Draxiq's AI chat assistants start at £150 setup plus £20/month for the standard assistant trained on your business basics. Custom assistants with deeper training, knowledge base integration and advanced features start at £400 setup plus £30/month. There are no per-message fees or hidden costs.
What can an AI assistant actually do for my business?
Answer customer FAQs 24/7, capture qualified leads with contact details, book appointments straight into your calendar, recommend products or services, handle pricing enquiries, provide opening hours and location info, and route complex enquiries to you with full context. Most businesses see 30-50% of website visitors engage with the assistant.
How is this different from ChatGPT?
ChatGPT is a general-purpose AI. A Draxiq assistant is custom-trained on YOUR business — your services, your tone of voice, your prices, your FAQs, your booking process. It can't go off-topic, won't make things up about your competitors, and only talks about what you've taught it to talk about. Plus it lives on your site, not on someone else's app.
What AI does Draxiq use for chat assistants?
Draxiq's chat assistants are powered by Claude from Anthropic, currently considered one of the most capable AI models in the world for natural conversation, instruction following, and avoiding hallucinations. We use Claude Opus 4.6 for complex assistants and Claude Haiku for high-volume cost-sensitive deployments.
How long does it take to build a chat assistant?
A standard chat assistant takes 2–5 working days from brief to going live on your site. Custom assistants with deeper knowledge base integration, booking systems or CRM connections typically take 1–2 weeks. We test thoroughly before launch so it represents your brand properly from day one.

Ready to add AI to your business?

Drop us a line about what you need — we'll come back the same day with a quote and a plan.

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